Lift engineer – technical support

Lift Engineer – Technical Support Job Type: Permanent Location: Home based role – Warrington, Liverpool, Manchester. Stoke on Trent, Birmingham, Leeds, Nottingham Post Code: WA1 1TD Salary: £40,000 to £45,000 + Car + Benefits Start Date: ASAP As a Lift Engineer – Technical Support you’ll be home based with a focus on lift industry product support and engineering. Main duties Technical Customer support: Maintain customer support with claims and analysis. Fully supporting external technical team via claims management and root cause analysis. Support customer base with technical queries on mechanical, electrical and spare part products. Manage individual time on project calls/technical support in accordance with internal ISO procedures. To become conversant and competent with the current IT platforms including the CRM and ERP systems. Qualities required You will be a motivated individual with excellent time management and a confident member of a team able to assist and communicate with staff at all levels. Knowledge of controller and signalisation is essential. Full UK driving licence. Previous experience in the Lift / Elevator Engineering field is preferred. Qualification in an electronic/engineering discipline or industry specific qualifications. The role will suit individuals currently working as Lift Engineer – Technical Support, Lift Engineer – Customer Support, Technical Support Engineer – Lifts, Customer Support Engineer and be living within a commutable distance of Chester, North Wales, Rhyl, Oswestry, Denbigh or be willing to relocate. Please forward your CV Apply Now!